Nexxt Station Pilot Project Steintor
Optimierung der Fahrgastinformation
Moniteurs developed a new passenger information concept for Steintor station in Hannover. The goal was to improve orientation, facilitate and speed up transfers, and create digital services that harmonize with static signage.
Development of an information system with an optimized orientation strategy and visual concept
Hannover 2021 – 2024
Client
ÜSTRA Hannoversche Verkehrsbetriebe Aktiengesellschaft
Passenger numbers
Approximately 162 million annually
Moniteurs optimized wayfinding by consistently positioning elements along passenger flows, creating a logical arrangement of objects and services throughout the travel chain. Additionally, a new, welcoming design language was developed, aligning with ÜSTRA’s current brand identity. The product family and visual appearance were functionally revised and designed for easy comprehension.
The project encompassed both above-ground and underground signage, as well as the design of monitors and maps. The overarching goal was to create a consistently positive experience by optimizing passenger information as a key mobility service. Dynamic and static passenger information seamlessly integrate. Large-scale wayfinding signs at platform entrances and exits are designed in the respective line colors, enabling quick and easy identification of the correct platform.
The new area map is available in dark, light, and e-paper versions. To enhance orientation, platforms are numbered, and exits are labeled with letters. A marked walking radius with distance indications in minutes helps passengers plan their transfer times more efficiently.
